Last updated: 17th August 2025
AM Exotic Fruits (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website amexoticfruits.co.uk, purchase from us online or at our market stall, or interact with us through our social media channels.
1. Information We Collect
We may collect the following types of personal information:
- Identity & Contact Data – name, email address, phone number, billing and delivery address.
- Transaction Data – details of purchases, payments, and order history.
- Payment Data – processed securely through Stripe, TikTok Shop or other payment providers (we do not store card details).
- Technical Data – IP address, browser type, cookies, and site usage (collected through analytics tools).
- Marketing & Communications Data – preferences for receiving marketing from us (e.g. newsletters, social media).
2. How we collect your information
We Collect Information When You:
- Place an order on our website or through TikTok Shop.
- Contact us via forms, email, or phone.
- Sign up for our newsletter.
- Visit our stall and provide details for delivery or promotions.
- Interact with our social media pages.
- Browse our website (via cookies and analytics).
3. How We Use Your Information
We use your personal data to:
- Fulfil and deliver your orders.
- Process payments securely.
- Communicate with you about orders, enquiries, or customer support.
- Send you updates, promotions, and offers (if you’ve opted in).
- Improve our website, products, and customer experience.
- Comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell your personal data. However, we may share your data with:
- Payment providers (e.g. Stripe, TikTok Shop).
- Delivery partners (for shipping and logistics).
- IT and website service providers (hosting, email, analytics).
- Legal authorities if required by law.
5. Cookies & Analytics
Our website uses cookies to:
- Enhance functionality and user experience.
- Analyse site traffic and usage.
- Deliver relevant marketing.
You can manage or disable cookies in your browser settings.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data where applicable.
- Restrict or object to how we use your data.
- Withdraw consent for marketing at any time.
To exercise your rights, contact us at contact@amexoticfruits.co.uk.
7. Data Security & Retention
- We take reasonable technical and organisational measures to protect your data.
- We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
AM Exotic Fruits
📍 London, United Kingdom
📧 contact@amexoticfruits.co.uk
🌐 amexoticfruits.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.